Frequently Asked Questions
Everything you need to know about shopping with Flatland Cavalry.
How long will it take for my order to ship?
Most orders are processed within 2-3 business days. Standard domestic shipping typically takes 5-7 business days, while international shipping times vary by destination.
What is your return policy?
We accept returns on unworn and unwashed items with original tags within 30 days of delivery. Please note that sale items and intimate apparel are final sale.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I exchange an item for a different size?
Absolutely. If you need a different size, please initiate an exchange through our returns portal. We will ship the new size free of charge once the original item is received.