Returns & Exchanges
We want you to be fully satisfied with your Flatland Cavalry merchandise, which is why we offer returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging if possible and include a copy of the packing slip inside the box.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring no other tracking labels are visible.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing